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America Online, the world's largest Internet service provider, on Thursday said it had launched services that let users conduct audio conference calls and share online presentations over its popular ...

Most any conversation about instant messaging inevitably turns to the lack of product interoperability that continues to exert a drag on enterprise adoption and bedevil those who see no choice but to ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...

Meara covers streaming service news for CNET. She graduated from the University of Texas at Austin with a degree in journalism. When she's not writing, she likes to dote over her cat, sip black coffee ...